Effective Date: 10 November, 2025
This Privacy Policy and End User License Agreement (“Agreement”) governs your use of VoiceAI, including text-to-speech, audiobook generation, image-to-text (OCR), handwriting recognition, AI answers, translation, image-to-speech, and all other features (“Services”).
By downloading or using VoiceAI, you agree to this Agreement.
Text entered into the app
Images uploaded for OCR or text extraction
Audio you generate using the app
Customer support communications
Optional user account information (if implemented)
Device type, operating system, app version
Usage statistics
Crash logs & diagnostics
Non-identifiable analytics
VoiceAI processes text and images to provide features like TTS, translations, OCR, and AI answers.
We do not permanently store this content.
We do not sell or share it with advertisers.
VoiceAI is not intended for children under 13, or the age of digital consent in your region.
We process your data to:
Provide audio generation
Generate AI answers
Perform OCR and translations
Improve voice quality or model accuracy
Offer customer support
Prevent abuse, fraud, or misuse
We do not sell your data.
We do not track you across apps or websites.
The following are deleted immediately after processing unless you save them on your device:
Text submitted for conversion
Images uploaded for OCR
AI queries
Generated audio (stored only locally unless manually exported)
Basic analytics (crash logs, performance data) may be retained for up to 24 months, anonymized, for app improvement.
If your app includes an account system:
User profiles are retained until you delete your account
You may request full deletion at any time
All files saved to your device (like offline audiobooks) remain under your full control.
Deleting the app removes all such local data.
VoiceAI uses artificial intelligence to generate:
Audiobooks
Speech from text
Image-to-text results
Translations
AI-generated answers
AI-generated results may be inaccurate, incomplete, or misleading.
Users must verify all important information before relying on it.
VoiceAI does not guarantee:
Correct answers
Accurate translations
Reliable interpretation of images
Legality or appropriateness of generated content
You accept full responsibility for how you use AI-generated output.
You agree not to use VoiceAI to:
Violate any local, national, or international laws
Generate harmful, abusive, illegal, defamatory, or misleading content
Create deepfakes, impersonations, or fraudulent material
Infringe copyright or intellectual property
Upload sensitive data that you are not authorized to process
Reverse engineer or tamper with the app
Misuse of the app may result in account suspension or legal action.
Under the California Consumer Privacy Act (CCPA):
California users have the right to:
Know what personal information we collect
Request deletion of personal information
Request correction
Opt out of data selling (we do not sell data)
Not be discriminated against for exercising rights
To make a request, contact: [your email]
Identifiers (device ID, OS version)
User-generated content (text, images, audio for processing only)
App activity data
We do not sell or share information with third parties for advertising.
If you are in the European Union, you have data rights under the General Data Protection Regulation (GDPR).
Right to access your data
Right to correct inaccurate data
Right to delete your data
Right to restrict processing
Right to data portability
Right to object to processing
We process your data based on:
Contractual necessity (to provide app features)
Legitimate interest (app security, performance)
User consent (optional features, analytics where required)
You may withdraw consent at any time.
To exercise rights: info @ livesmartcity.com
Data may be processed on servers outside your country.
All transfers comply with GDPR safeguards such as:
Standard Contractual Clauses (SCCs)
Appropriate data protection agreements
The app may rely on secure third-party processors for:
AI voice generation
OCR
Translation
Cloud processing
Analytics (anonymized)
Each provider adheres to their own privacy policy and data security standards.
We do not share your identifiable data with advertisers.
To the fullest extent permitted by law:
VoiceAI is provided “as is” and “as available”
We make no guarantees regarding accuracy, reliability, or availability
We are not liable for damages, losses, or misuse
You assume full responsibility for the use of all generated content
Your sole remedy for dissatisfaction is to discontinue using the app.
You agree to indemnify and hold harmless the developers against any claims resulting from:
Your misuse of the app
Your content
Your violation of laws or third-party rights
Any AI-generated output used or distributed by you
VoiceAI uses third-party payment processors to handle payments securely.
We do not process or store your payment information directly.
We currently accept:
Flutterwave
Cryptocurrency payments (e.g., USDT, BTC, ETH, etc.)
Direct bank transfers
Other third-party gateways as added in the future
All payment information is handled exclusively by these payment providers under their own security and privacy policies.
Pricing, billing cycles, and renewal terms will be clearly displayed before you complete a purchase.
Some payments (bank transfers, crypto) may require manual confirmation before activation.
Access to paid features begins once the transaction is confirmed by the processor.
Because payments are processed through third-party gateways:
Refund eligibility depends on the policies of the payment processor used (e.g., Flutterwave’s policies, blockchain irreversibility for crypto, or bank transfer policies).
Crypto payments are generally non-refundable due to the irreversible nature of blockchain transactions.
Refunds for bank transfers or Flutterwave payments may be available on a case-by-case basis at our discretion.
To request a refund or billing review, contact our support team at info @ livesmartcity.com or through in-app chat.
We will investigate claims but cannot guarantee refunds for payments made through third-party or immutable payment systems.
We reserve the right to decline or reverse access to paid features if a payment is disputed, fraudulent, or unverified.
This section satisfies App Store Review Guidelines & Google Developer Policy requirements.
VoiceAI:
Does not collect data for advertising
Does not track users across other apps
Uses data only to provide app functionality
Does not permanently store user text or images
Allows full data deletion by uninstalling the app
Provides transparency for AI-generated content
Includes clear disclosures about OCR, translation, and voice synthesis
Complies with “Safety”, “User Data”, “AI Safety”, and “Sensitive Content” policies
We may terminate your access if:
You violate this Agreement
You misuse AI features
Required for legal or safety reasons
You may terminate use at any time by uninstalling the app.
We may update this policy from time to time.
Continued use of the app means you accept the updated terms.
For questions, concerns, or requests under GDPR/CCPA:
Email: info @ livesmartcity.com
In-App Support: 24/7 live chat